Our policy lasts 30 days for non sale Items. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund for store credit or exchange. For sale Items , we offer returns for store credit within 15 days
To be eligible for a return for store credit , your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
There are certain situations where only partial refunds are granted (if applicable):* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error
* Any item that is returned more than 30 days after delivery
If you are returning an item that was not delivered as incorrect size or damaged, then a $10 restocking fee is deducted from the refund.
RefundsOnce your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a store credit will be issued to you
If you’ve done all of this and you still have not received your refund yet, please Contact Us.
Sale ItemsOnly regular priced items may be refunded, unfortunately sale items cannot be refunded. We can return for store credit within 15 days
ExchangesWe only replace items if they are defective or damaged. If you need to exchange it for the same item, please Contact Us.
GiftsIf the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping ReturnsTo return your product, you should Contact Us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $30, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.